policy

all sales are final. if you believe there is a mistake with your order, you can contact us at info@faustarchive.com.

if a return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. items sent back to us without first requesting a return will not be accepted and are subjected to forfeiture.

refunds

we will notify you once we have received and inspected your return, and let you know if the refund was approved or not. if approved, you will be automatically refunded via your original payment method.

please remember, it can take some time for your bank or credit card company to process and post the refund.

rental inquiries

all rental inquiries are confined to southern california, unless specified otherwise. individuals renting garments will be provided an appropriate contract upon acceptance.